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        <title><![CDATA[General | Topics | Ubiquiti Community]]></title>
        <description><![CDATA[General | Topics | Ubiquiti Community]]></description>
        <link>https://community.ui.com</link>
        <image>
            <url>https://community.ui.com/images/og-image.png</url>
            <title>General | Topics | Ubiquiti Community</title>
            <link>https://community.ui.com</link>
        </image>
        <generator>Ubiquiti Community</generator>
        <lastBuildDate>Sat, 14 Nov 2026 23:56:33 GMT</lastBuildDate>
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        <pubDate>Sat, 14 Nov 2026 23:56:33 GMT</pubDate>
        <copyright><![CDATA[© 2026 Ubiquiti Inc. All rights reserved.]]></copyright>
        <item>
            <title><![CDATA[Smart Home Devices]]></title>
            <description><![CDATA[<br><p>It would be nice to have same smart home device available on the Unifi platform&period;</p><br><p>Behind light switch momentary module&comma; press on&comma; press off&comma; press hold for dimming&period; </p><p>Would be good if it could be WiFi linked and have poe connection option too&period; Also for it to include daisy linked poe out to other devices&period;</p><br><p>A wall or ceiling poe &lpar;in and out&rpar; &quot;Home Assistant Voice&quot; device for voice commands&period; heck if the smart light switch device had it also built into it would be great&excl; however external mic and speak probably would be needed&period;</p>]]></description>
            <link>https://community.ui.com/questions/Smart-Home-Devices/78279a62-bb24-4134-ad0f-e1a0f2ae910e</link>
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            <category><![CDATA[general]]></category>
            <category><![CDATA[community]]></category>
            <dc:creator><![CDATA[Greg7]]></dc:creator>
            <pubDate>Sat, 14 Nov 2026 22:11:37 GMT</pubDate>
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        <item>
            <title><![CDATA[New categories in Intrusion Prevention (Enhanced) come and go?]]></title>
            <description><![CDATA[<p>In the recent months I've noticed an increase in the number of available categories/signatures that can be activated in Intrusion Prevention (with the same CyberSecure license) for my Dream Router.</p><p></p><p>Currently, I just reset my Dream Router and I'm seeing that it has "reverted" to the smaller number of categories/signatures. I do not have them all written down and it seems it might be a stealth update being tested AFAIK.</p><p></p><p>Is there an active A/B test of intrusion protection categories and how can I ensure I'm getting what I'm paying for?</p><p></p><p></p>]]></description>
            <link>https://community.ui.com/questions/New-categories-in-Intrusion-Prevention-Enhanced-come-and-go/4ba34862-20d0-4fd1-ba1c-48885b5b47e9</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[Padded2516]]></dc:creator>
            <pubDate>Sat, 14 Nov 2026 17:31:26 GMT</pubDate>
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        <item>
            <title><![CDATA[How do I check which websites or domains are using the most bandwidth on my network?]]></title>
            <description><![CDATA[<p>Hi everyone,</p><p>I’m using a UniFi Dream Machine Pro with the latest Network application and I’d like to see which websites or domains are using the most bandwidth on my network. Some days the connection slows down and I can’t tell what is causing it.</p><p>I’ve looked at the Client Devices list and the Traffic Statistics, but I can only see usage per device or per app category, not per website or domain.</p><p>Is there a way in UniFi to see the top domains by traffic? Do I need to turn on Traffic Identification, or is there a better tool or setting for this? For example, I’d like to see how much bandwidth a site like this one(https://voltvoguebike.com/) uses when it’s opened on my network. Would a DNS logging tool give more detail?</p><p>I’d love to hear how you track this on your own network. Thanks!</p>]]></description>
            <link>https://community.ui.com/questions/How-do-I-check-which-websites-or-domains-are-using-the-most-bandwidth-on-my-network/db4d576f-edfe-4deb-9fb0-0362c2661a8e</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[OliverJames98]]></dc:creator>
            <pubDate>Sat, 14 Nov 2026 12:52:04 GMT</pubDate>
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        <item>
            <title><![CDATA[UniFi Express 7 - Verizon]]></title>
            <description><![CDATA[<p>Does Verizon support <strong>UniFi Express 7?</strong></p>]]></description>
            <link>https://community.ui.com/questions/UniFi-Express-7-Verizon/d4b01f0f-7d91-4d8a-b219-e5567981a480</link>
            <guid isPermaLink="false">d4b01f0f-7d91-4d8a-b219-e5567981a480</guid>
            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[pkahn15]]></dc:creator>
            <pubDate>Fri, 13 Nov 2026 19:07:32 GMT</pubDate>
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        <item>
            <title><![CDATA[Feature Request: UniFi OS Rollback via Console UI]]></title>
            <description><![CDATA[<h2><strong>Overview</strong></h2><p></p><p><span data-id="1814fd48-e64f-441e-9bf8-735b64ce0d25" data-value="UI-Team" class="mention" data-denotation-char="@"><span contenteditable="false"><span class="ql-mention-denotation-char">@</span>UI-Team</span></span>, it would be beneficial to introduce native UniFi OS rollback functionality, allowing administrators to revert to a previous compatible OS version directly through the console interface without requiring SSH or manual firmware installation.</p><p></p><h2><strong>Requested Functionality</strong></h2><p></p><ul><li><p><strong>Version Selection:</strong> View and select eligible previous UniFi OS versions.</p></li><li><p><strong>Native Rollback:</strong> Initiate the rollback directly through the console interface.</p></li><li><p><strong>Compatibility Checks:</strong> Identify known OS, application, and configuration incompatibilities, with guidance when rollback is unsupported.</p></li><li><p><strong>Backup &amp; Safeguards:</strong> Offer a pre-rollback backup and display relevant compatibility warnings before proceeding.</p></li></ul><p></p><h2><strong>Use Case</strong></h2><p></p><p>When a UniFi OS update introduces stability or performance issues, administrators may need to revert to a previously working version.</p><p>Although manual downgrade methods exist, the process can be cumbersome, particularly when managing multiple consoles and application dependencies.</p><p></p><h2><strong>Expected Benefit</strong></h2><p></p><p>A simpler, safer, and more accessible rollback process that reduces administrative effort and simplifies recovery from problematic updates.</p>]]></description>
            <link>https://community.ui.com/questions/Feature-Request-UniFi-OS-Rollback-via-Console-UI/66c61b9c-0644-49ee-b648-ab75b550f6a6</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[dion.nivo5.com]]></dc:creator>
            <pubDate>Fri, 13 Nov 2026 18:42:55 GMT</pubDate>
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        <item>
            <title><![CDATA[Question for Cloud Storage]]></title>
            <description><![CDATA[<p>Can we use UNIFI Cloud Storage for anything such as documents, etc.?</p>]]></description>
            <link>https://community.ui.com/questions/Question-for-Cloud-Storage/13eeb149-27c6-49cd-8fb7-2b03bf30bbef</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[pkahn15]]></dc:creator>
            <pubDate>Fri, 13 Nov 2026 15:13:43 GMT</pubDate>
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        <item>
            <title><![CDATA[Camera Dual Mount ]]></title>
            <description><![CDATA[<p>There is an image in the camera dual mount system that shows what looks like 2 turret cameras with what looks like peeks over top of the cameras and I am wondering where that comes from. I have not seen it as included in either the mount or the camera. I am would like to add that to a setup I am designing.  Let me know if it is something that can be sourced.</p><img src="https://img.community.ui.com/9d706cc1-ae16-441a-ae2e-ce4629cd3b03/questions/91196f00-eece-4546-becb-8060ac2e8cb9/dbdf5488-a19a-49b1-8d5b-9a29e36db378" style="width: 100%;object-fit: cover;height: 205px" />]]></description>
            <link>https://community.ui.com/questions/Camera-Dual-Mount/91196f00-eece-4546-becb-8060ac2e8cb9</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[lowrob]]></dc:creator>
            <pubDate>Fri, 13 Nov 2026 12:51:09 GMT</pubDate>
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        <item>
            <title><![CDATA[Website won’t load on my UniFi network but works on mobile data]]></title>
            <description><![CDATA[<p>Hi everyone,</p><p>When I connect to my UniFi network, this site doesn’t load: https://oraimobike.com/. On mobile data, it opens normally and other websites work fine on the same Wi-Fi.</p><p>I’m using a UniFi Cloud Gateway with the latest Network application. I haven’t turned on any content filtering rules for this site, and I’ve tried restarting the gateway.</p><p>What should I check first: DNS settings, Threat Management, or something else?</p><p></p>]]></description>
            <link>https://community.ui.com/questions/Website-wont-load-on-my-UniFi-network-but-works-on-mobile-data/96b82b30-c08f-4aed-bc89-077a607b4d23</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[OliverJames98]]></dc:creator>
            <pubDate>Fri, 13 Nov 2026 11:26:59 GMT</pubDate>
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        <item>
            <title><![CDATA[Can AI Chatbots Really Understand “Tomorrow at 9”?]]></title>
            <description><![CDATA[<p>“Tomorrow at 9 AM” sounds like a simple request, but it can cause real problems when an AI chatbot handles bookings across different time zones.</p><p>A customer in London might request an appointment while the company's system operates on New York time. If the chatbot doesn't correctly identify the customer's location and time zone, it could confirm a booking for the wrong time.</p><p>Daylight saving changes make the problem even more complicated.</p><p>What concerns me is that a chatbot might confidently say, “Your appointment is confirmed,” without verifying the actual time stored in the booking system.</p><p>An AI chatbot development company working on scheduling applications should consider these situations during testing, especially when the software serves customers in multiple countries.</p><p>I think the safest approach is to have the application calculate dates and time zones using reliable date-time logic, rather than depending entirely on the language model's interpretation.</p><p>Before confirming a booking, the chatbot should also display the exact date, time, and time zone.</p><p><strong>How are developers handling ambiguous time requests in AI chatbots? Should the bot always ask users to confirm their time zone before scheduling anything?</strong></p>]]></description>
            <link>https://community.ui.com/questions/Can-AI-Chatbots-Really-Understand-Tomorrow-at-9/363bce8d-50cf-47b6-bc14-81ec1dfc7c16</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[spaculus]]></dc:creator>
            <pubDate>Fri, 13 Nov 2026 05:04:43 GMT</pubDate>
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        <item>
            <title><![CDATA[Technical Drawing Download]]></title>
            <description><![CDATA[<p>Where can I download CAD and Revit/BIM models for the various UniFi products? In particular, APs, cameras, access controls. </p><p></p>]]></description>
            <link>https://community.ui.com/questions/Technical-Drawing-Download/6e807692-6f9e-4709-94ec-0d57a702566f</link>
            <guid isPermaLink="false">6e807692-6f9e-4709-94ec-0d57a702566f</guid>
            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[wookster007a]]></dc:creator>
            <pubDate>Thu, 12 Nov 2026 22:26:44 GMT</pubDate>
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        <item>
            <title><![CDATA[UniFi Endpoint Deployment]]></title>
            <description><![CDATA[<p>Does anyone have a working model where UniFi Endpoint is deployed and enforced on macOS and/or iOS? If so, how are you enforcing UniFi Endpoint settings?</p><p></p>]]></description>
            <link>https://community.ui.com/questions/UniFi-Endpoint-Deployment/58320ed8-5729-4cf2-a71a-912fe69685bd</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[UVader2000]]></dc:creator>
            <pubDate>Thu, 12 Nov 2026 21:08:07 GMT</pubDate>
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            <title><![CDATA[Store checkout said "insufficient funds," but card was charged and no order confirmation]]></title>
            <description><![CDATA[<p>Hi everyone,</p><p>Has anyone else run into this with the UI Store?</p><p>Today I tried to order a Standard 24 PoE switch and a Cloud Gateway Fiber (US version). At checkout, the site said the payment failed because of insufficient funds. A few minutes later, the bank sent a notification that the full amount had been charged ui</p><p>I haven't received an order confirmation email (I checked spam and promotions too), and I don't see a new order in my account. So I have no idea if the order actually went through or if the charge is stuck somewhere.</p><p>I've emailed store support, but I'm hoping someone here has seen this before:</p><p>- Did the order eventually show up, or was the charge reversed?</p><p>- How long did it take to get resolved?</p><p>- Is there a faster way to reach the store team than email?</p><p>This is a significant purchase, so any advice would be really appreciated. Thanks!</p>]]></description>
            <link>https://community.ui.com/questions/Store-checkout-said-insufficient-funds-but-card-was-charged-and-no-order-confirmation/28b7d035-1b32-45ed-84ec-1c299a353e65</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[markuskashouh]]></dc:creator>
            <pubDate>Thu, 12 Nov 2026 15:50:05 GMT</pubDate>
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        <item>
            <title><![CDATA[Potential issue with UniFi OS 6.0.17 on Cloudkey Plus]]></title>
            <description><![CDATA[<p>After doing the 6.0.17 update on my Cloudkey Plus I have all my UniFi devices occationally go offline periodically, one of my APs (AC Pro) is not readopting to my console periodically displaying an adopted to another console message, my cameras are also frequently being restarted by device auto-recovery and sometimes show as completely offline even when drawing PoE. Sometimes regular UniFi devices show as action required and asks me to re-assign, then says adoption failed just to show as online half an hour later. <span data-id="1814fd48-e64f-441e-9bf8-735b64ce0d25" data-value="UI-Team" class="mention" data-denotation-char="@"><span contenteditable="false"><span class="ql-mention-denotation-char">@</span>UI-Team</span></span> </p>]]></description>
            <link>https://community.ui.com/questions/Potential-issue-with-UniFi-OS-6-0-17-on-Cloudkey-Plus/e9002012-d912-47a5-a131-bdfc3df7f698</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[TomZak0718]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 17:13:31 GMT</pubDate>
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        <item>
            <title><![CDATA[H4B notification canary question 0]]></title>
            <description><![CDATA[canary body for notification test]]></description>
            <link>https://community.ui.com/questions/H4B-notification-canary-question-0/a66e73e2-330c-42b2-9359-f93554e9a8d8</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[gqlharbor411]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 00:28:57 GMT</pubDate>
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        <item>
            <title><![CDATA[H4GQL-VICTIM-Q-Canary-7f3a]]></title>
            <description><![CDATA[VICTIM-CANARY-BODY-7f3a]]></description>
            <link>https://community.ui.com/questions/H4GQL-VICTIM-Q-Canary-7f3a/25163a74-c4f4-452f-8a2b-27082f6be0cb</link>
            <guid isPermaLink="false">25163a74-c4f4-452f-8a2b-27082f6be0cb</guid>
            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[gqlharbor411]]></dc:creator>
            <pubDate>Wed, 11 Nov 2026 00:26:41 GMT</pubDate>
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        <item>
            <title><![CDATA[Bloques RACK 42u DWG  UACC-Rack-42U-1000-G]]></title>
            <description><![CDATA[<p>Hola estoy buscando los bloques o archivos dwg del rack de 42u model UACC-Rack-42U-1000-G<br>ojala me puedan ayudar.</p><p></p><p>Saludos y gracias!</p>]]></description>
            <link>https://community.ui.com/questions/Bloques-RACK-42u-DWG-UACC-Rack-42U-1000-G/2813c90a-552e-409c-b1e8-b7a473366bfe</link>
            <guid isPermaLink="false">2813c90a-552e-409c-b1e8-b7a473366bfe</guid>
            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[jtorres_ies]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 22:52:16 GMT</pubDate>
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            <title><![CDATA[Feature request: Prevents the LCM screen from turning on during a local or remote login.]]></title>
            <description><![CDATA[<p>Hello everyone,</p><p></p><p>I have a UDM-Pro console and would like to request that the display not activate unnecessarily when logging in, whether locally or remotely. When I access the system via the app or a web browser, there is no need for the console’s built-in screen to turn on especially during remote access.</p><p></p><p>I am submitting this request to the <span data-id="1814fd48-e64f-441e-9bf8-735b64ce0d25" data-value="UI-Team" class="mention" data-denotation-char="@"><span contenteditable="false"><span class="ql-mention-denotation-char">@</span>UI-Team</span></span>  for their review.</p><p></p><p>I often spend a significant amount of time reviewing settings in the Network application or checking recordings in the Protect application, which results in a static image remaining on the screen for extended periods. If this is not addressed, it could lead to screen burn-in.</p><p></p><p>I suppose one possible solution would be to simply disable the LCM displays, but I definitely do not want to do that, as they are useful for a quick glance when I am physically at the location where the equipment is installed.</p><p></p><p>Thank you in advance for your attention and assistance.</p><p></p>]]></description>
            <link>https://community.ui.com/questions/Feature-request-Prevents-the-LCM-screen-from-turning-on-during-a-local-or-remote-login/d0f65517-535b-4b7b-9132-b9356d480d8f</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[OSanchez21]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 22:01:45 GMT</pubDate>
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        <item>
            <title><![CDATA[UX7 Upside down using Floating Mount]]></title>
            <description><![CDATA[<p>Does anyone know if the floating mount is strong enough for mounting the UX7 upside down rather than vertical?  I am guessing upside down under a shelf high up on the wall would allow better coverage.</p>]]></description>
            <link>https://community.ui.com/questions/UX7-Upside-down-using-Floating-Mount/2ead98b1-a7e3-460e-bf65-02c5984c04a5</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[gminnick]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 18:14:41 GMT</pubDate>
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        <item>
            <title><![CDATA[Store - Smoke Detector]]></title>
            <description><![CDATA[<p>@UI-Team - The store says the smoke detector is out of stock as of 11/9. Did they release stock yesterday without sending notification to users who subscribed to notifications?</p>]]></description>
            <link>https://community.ui.com/questions/Store-Smoke-Detector/f52e7a83-8228-4bc3-9c5f-6586b92c690d</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[rayk32]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 17:25:44 GMT</pubDate>
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        <item>
            <title><![CDATA[Please undo the site updates]]></title>
            <description><![CDATA[<p>My goodness, these site updates are killin' me. It is extremely hard to do even the simple task of setting up a new key fob now, and that's coming from a 24 year old who is very tech savvy. Every update adds more steps and makes the site even harder to use, requiring a complete retraining of the system for employees which is ridiculous. <span data-id="1814fd48-e64f-441e-9bf8-735b64ce0d25" data-value="UI-Team" class="mention" data-denotation-char="@"><span contenteditable="false"><span class="ql-mention-denotation-char">@</span>UI-Team</span></span> Please, please go back to around 4 or 5 updates ago when everything was simple and user friendly, with clear "add new" buttons and only one step with one form to fill out. If we can't do that, can we at least bring back the fob number saving system from one version ago? I'm not sure why the site no longer saves deactivated fob numbers. Even worse, it offers a list of fob numbers - hundreds of numbers in a list with no way to tell which number goes with an old fob. What is the point of that? How am I supposed to know what the old fob number was, especially since we no longer write them down since your site was saving them. Now, when we have clients come back from a membership break, we have to have the fob in hand to reactivate it which means they have to physically come in person, with their fob, during our limited office hours, as opposed to before, when we could easily re-activate the fob with the saved number, avoiding the hassle of people needing to come in during what are often work hours for people. Usually I am on board with improvements, but I have yet to experience a UniFi update that actually felt like a helpful improvement from my end as the user.</p>]]></description>
            <link>https://community.ui.com/questions/Please-undo-the-site-updates/983337de-b82e-4744-bfc4-f4c7de0b5724</link>
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            <category><![CDATA[general]]></category>
            <dc:creator><![CDATA[Tessa.Fitzsimmons]]></dc:creator>
            <pubDate>Tue, 10 Nov 2026 14:46:04 GMT</pubDate>
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