Just wondering if anyone has had success with the above? So far it seems like a big no, but I am interested in anyone that has tried and succeeded. I do note the spec specifies timber/metal door frames only and multilocks could not be used in conjunction with it, but as most doors in the UK are uPVC, I thought that someone might have given it a go.

Thanks in advance, Chris

Hub in the equipment room; reader reachable only over existing 2-wire or coax.

The extender TX wants PoE++, but the hub reader ports are PoE+.

Does this work, and will the reader unlock?

Hub reader port > U-PoE++ injector > 2-Wire TX > RX > reader

Or can the TX run straight from the hub port with no injector?

Gear: EAH-8, Elevator Hub, UACC-Retrofit-PoE-2Wire, G3 Reader.

I am using a UniFi Access Door Hub with an electric strike (SafeTron ES17 RTV), and I would like to suggest a feature improvement for UniFi Access.

My current setup:

• UniFi Access Door Hub.

• Electric strike with automatic relocking.

• Unlock duration set to 2 seconds.

• Door Position Sensor (DPS) connected using C + NC.

• DPS configured as Open Active (NC).

The problem:

When someone presses the exit button, the door unlocks for 2 seconds and then automatically locks again.

However, the door may still be physically open after those 2 seconds. UniFi then immediately reports an “Unauthorized Opening” event, even though the door was opened intentionally using the authorized exit button.

I do not want to increase the unlock duration because the electric strike must automatically relock after 2 seconds, regardless of whether the door has been closed.

My suggested feature: Delayed Unauthorized Opening Alarm

I would like to have a configurable delay for the Unauthorized Opening alarm, for example 3 minutes.

The desired functionality would be:

1. The door unlocks for 2 seconds after an authorized button press.

2. The electric strike automatically relocks after 2 seconds.

3. If the door remains open, UniFi should continue monitoring its physical position without immediately triggering an Unauthorized Opening alarm.

4. If the door remains open for more than 3 minutes, UniFi should trigger an alarm or send a push notification.

5. If the door closes within those 3 minutes, the timer should reset and no alarm should be generated.

Important:

I want to keep the existing 2-second unlock duration. The delayed alarm should be completely independent of the lock’s unlock duration.

Ideally, this should be a configurable setting in UniFi Access, such as:

“Unauthorized Opening Alarm Delay: 0–180 seconds (or a customizable duration).”

It would also be very useful to have separate options for push notifications and physical siren activation.

I believe this would be a very useful feature for many installations using electric strikes, where the lock automatically relocks shortly after activation but the door may remain open.

Is this functionality currently possible through any existing UniFi Access configuration, or could it be considered for a future software update?

Thank you for your time and consideration.

Best regards

Touchpass always works when tried on the G6 Entry. Both the flex units rarely ever work. It doesn't even recognize a scan attempt, but pin entry, app unlock etc. work. Every once in a while it will work fine but it's pretty rare. What's odd is that it happens on both units, at first I thought maybe it was faulty hardware but since its happening across multiple units it seems weird.

Support file attached.

This has been ongoing for a while across multiple Access/firmware versions.

Versions:

Access 4.3.24

Hub mini 1.5.20.0

Reader Flex 1.7.7.0

G6 entry 5.5.45

Attachments:

• Screenshot_20261111_155952_Access.jpg

Thank you

Goal: PINs at the G3 and two Wiegand readers (RF receiver and laser reader, each with its own facility code) should all open the entrance gate. The mobile app should open all three gates.

What I'm seeing:

• The G3 Intercom only lets me pair it with UA Hub Gate locations. Retrofit Hub doors don't appear in its list.

• The Hub Gate's AUX output only works as a siren output.

• Each Wiegand reader on the Retrofit Hub seems to need its own door location, so both Retrofit relays end up wired in parallel to the entrance operator.

I have 2 Door Hub Minis in a daisy chained set up as follows:

UA Hub Door Mini #1 -> Port 1: UA G3 B, Port 2: UA Hub Door Mini #2
UA Hub Door Mini #2 -> Port 1: Empty, Port 2: UA G3 Flex B

The UA G3 Flex B keeps pairing to the hub #1 as an exit device instead of the second hub as an entry device and I can't figure out if there is a way to force move it. In settings i can manage and remove the UA G3 Flex B from Hub #1 but it just keeps auto re-paring with it.

Even if set up the second hub by itself and pair the flex with it as soon as I returned to the daisy chained setup it will automatically move the reader to the first hub.

Is daisy chaining hubs not supported anymore? I've have done this previously with 2 hub minis and G6 Entry/UA G3 Flex B and it seems to work each one is paired to the hub it was immediately connected to even though they are daisy chained but for some reason i can't get it to work now.

Thanks!

Setup: UNVR (UniFi OS 6.0.11), Protect 7.3.74, Access 4.3.24, all up to date. UA Hub Door Mini firmware 1.5.20.0. G6 Pro Entry firmware 5.5.45, adopted in Protect and powered from a PoE switch, not from the Hub Door Mini.

What I see:

• In Access > Devices > Hub > Paired Devices, the G6 Pro Entry is listed like a regular camera, with a blank Port column.

• In G6 Pro Entry > Settings > Access Methods, the only item is "The Access Control Hub connected to this camera does not support License Plate Unlock." There's no PIN, Touch Pass, NFC or Face option.

• There's no "PIN Unlock" on the screen at the door. Users have PINs assigned, and restarting didn't help.

Questions:

1. Does the G6 Pro Entry have to be cabled into the Hub Door Mini's port to work as a reader? Another thread mentions "port 1 on the Door Hub Mini."

2. If so, what does the Hub Door Mini need for power to run the G6 Pro Entry? PoE++ from the switch, or an injector?

3. Once it's moved, does Access pick it up as the door's reader automatically, or does it need to be re-paired?

Thanks!

Albert

My requirements:

• Door access with electromagnetic lock 12-24v. Panel with camera (2FA, keyfob + pin/face), monitoring of who goes into the house

• Door Gate access with electromagnetic lock 12-24v. Panel with camera (2FA, keyfob + pin/face), this is to monitor who get's past the gate or ringing the doorbell

• Sliding gate, provide the ability to open the sliding gate in front of the house

• Garage door, provide the ability to open the garage door

• (optional) Garage Door Control with electromagnetic lock 12-24v (just fob)

This (theoretically) is a simple build since it's just for a single family home, but it seems that I can't do it with just a single hub or hub + garage hub...

What would be the best combination of access hubs? Or do I really need to go the Enterprise hub route?

This would be extremely useful in cases where a person saw a call on the intercom and opened the door manually (thereby ending the call on the intercom).

The call should only be transferred to the next group of recipients if there was no activity in the first group; in the case of the intercom, this means when no button was pressed.

I just installed a G6 Pro Entry and started using the facial recognition feature. Using Home Assistant I can use it to interface with my lock and unlock the door. The issue is that it keeps recognizing my face if I just stand by the door and it keeps chiming OVER AND OVER AND OVER again even if I am actually locking my door. It's gotten to the point that I have to hide my face and make sure the door doesn't unlock while I am walking away. And yes I have set the sensitivity to the highest setting so you have to be close to the doorbell in order for the facial recognition to work. I can put a cooldown into the automation so it won't unlock the door, but that works only after the first facial unlock. So if you're leaving and then turn around to lock the door it tries to unlock it while you're locking it. Any ideas?

Attachments:

• IMG_2122.mov

For folks interested, this is an update to the post I made 2 years ago when I started my journey (link). I would be nice to be able to manage this more elegantly, but I finally got what I wanted working. We recently finalized our installation of a double wide, electrically-actuated, gate system with multiple garage door openers, triggered primariy by Unifi Protect cameras for vehicles, and other access managed in Unifi Access (through NFC fobs or cards, PIN, and Face ID). This video shows it in action.

This drawing shows the overall layout of the system. We have a longish driveway, and added bricked columns at the main street, and placed an AI LPR license plate reading camera on one of these, looking towards the house, to read the rear plate of arriving vehicles. If the plate is a resident's, the gate is opened automatically via a Protect alarm, via a gateway hub driving the Liftmaster LA500DC/CONTUL MC (through it's EXIT REQUEST feature-which will only open, it will not trigger a close action unlike a standard remote "clicker"), as well as the individual garage door for that person's car via a USL relay triggering an EXIT REQUEST on a Door mini hub.

The door mini's are connected to Liftmaster rolling code push buttons to trigger the Liftmaster 8500W openers, and the relay is wired in series with a magnetic door position sensor so that Protect can only trigger the door if it is closed (so if the garage door was left open, when you arrive home it does not accidentally close the door).

In addition, for known frequent guests, just the gate will be opened for them to enter and park. For unknown guests or deliveries, they can call us via a Uniifi Access intercom on the driveway, or a Reader G2 Pro. Both are configured to accept key Fob or Card NFCs, or to read QR codes that we can share with our guests, or they can call a resident and request we open the gate.

The G2 is connected to door hub that manages and electric gate latch (via a 12V security system battery) to unlock a small personnel gate next to the mailbox and package drop. From the inside both gates have G2 sensors setup for handwave-to-exit to unlock/open their respective gates so we can take our bins to the curb or go for a walk, etc.

The system came out really nice overall. The rolling code garage doors were a bit of a pain, and it would be nice if Protect could trigger the hub mini's directly (including looking at their door positions), and I suspect that will come eventually, but today this was the only way to get the exact behavior I wanted. This is the rolling code button I used https://www.garadget.com/product/security-2-0-dry-contact-adapter/

Setup

• G6 Pro Entry at the front gate. It handles visitor entry and is paired with the Intercom Viewer.

• Reader Flex at the front door, giving PIN, NFC and Touch Pass entry for household members.

• Intercom Viewer mounted inside.

Problem
The Intercom Viewer can only show and unlock doors that have a camera reader (Intercom, Reader Pro, G6 Entry) set up as a doorbell source. Doors with a non-camera reader like the Reader Flex can't be added to the Viewer at all, even though they're on the same console and can be unlocked from the Access web app and mobile app.

So when a visitor is let through the gate, there's no way to unlock the front door from the Viewer. I have to grab my phone and open the app, which defeats the purpose of a wall-mounted Viewer.

I don't want to put a second intercom at the front door. Visitor screening already happens at the gate, and the Flex is the right device for that door.

Request
Let the Viewer show "door-only" tiles for any Access door, whether or not its reader has a camera:

1. In Interface Designer or the Viewer settings, choose extra doors to show on the Viewer.

2. Doors without a camera show as a simple tile with the door name, lock status and an unlock button.

3. If a Protect camera covers that door, optionally link it so the tile shows its live view.

4. Respect the existing permissions: only doors the Viewer/Door Attendant is allowed to unlock.

Optional extras

• An "unlock with" option on the gate call screen, e.g. "Unlock Gate + Front Door", for the common gate-then-door flow.

• Same door-only shortcuts in UniFi Endpoint / the Access mobile app's call screen.

Why it matters
Gate-plus-house-door is a very common residential layout, and many setups mix camera and non-camera readers. Related threads show demand for multi-door control from one call point (e.g. "Open two doors with one intercom"). Today the only workarounds are Alarm Manager chaining or third-party integrations, which shouldn't be needed for something the hardware and software can already do.

Thanks, UI-Team. Happy to test in Early Access.