Protect | Topics | Ubiquiti Community

Local Only User

WPDAdmin — Wed, 30 Sep 2026 16:32:56 GMT

Is it possible to create a local only user in Protect on an ENVR that is part of a fabric? I logged into the ENVR locally but I do not see the option to create users there anymore. When I create a user in the fabric, it asks for an email and there is nowhere to set the user as local only and assign a username and password.

Unifi Protect Project

STBK — Wed, 30 Sep 2026 12:52:31 GMT

I would like to set up an outdoor video surveillance system around a building that is 100 meters long and 15 meters wide. Which cameras, and how many of them, would you recommend?

I would install the cameras at the following locations:

Sorry for the bad Painting :)

Floodlight: disable PIR, trigger only via camera motion/smart detect

ph_k — Wed, 30 Sep 2026 07:19:17 GMT

Hi all,

I have several UniFi Protect Floodlights, each paired with a UniFi camera. I want the light to turn on only when the paired camera detects motion (ideally a smart detection like person or vehicle), and not when the Floodlight's built-in PIR sensor triggers.

What I've found so far:

Pairing a camera makes the light trigger from the camera in addition to the PIR sensor, not instead of it.

A thread from an earlier Protect version (around 2.8.28) reports that setting PIR sensitivity to 0% doesn't seem to fully disable the sensor, and that there was no option to choose which camera detections trigger the light.

My questions:

Is there currently a setting to completely disable the Floodlight's internal PIR sensor?

Does a PIR sensitivity of 0% actually disable it in current versions?

Can I choose which camera detections (motion vs. person/vehicle/etc.) trigger the light? If so, where?

If none of this is possible in the UI, is there a workaround (e.g. via Alarm Manager or a schedule)?

Setup:

UniFi Protect version: 7.2.105

Floodlight firmware: 1.13.6 (UP FloodLight, all 4

Camera models: UVC G4 Bullet (x2) and UVC G6 Turr

Console: UDM Pro

Facial Recognition Compliance Requirements

alexbantjes — Wed, 30 Sep 2026 06:40:05 GMT

Good Day.

Please advise if there are any plans to support the features which are now legally required in NSW, Australia for certain institutions:

NSW Liquor & Gaming Code of Practice: Facial Recognition Technology (FRT) in Hotels and Clubs to ensure that biometric information for non-matching identities is deleted immediately and that any images are stored with encryption at rest.

Thanks in Advance!

Environmental sensor water cable?

greysignal — Wed, 30 Sep 2026 01:09:35 GMT

Can someone point me what to look for to detect water with the external water leak cable on the environmental sensor?

G5 vs G6 Bullet Weather Proofing

parkernathan — Wed, 30 Sep 2026 00:29:44 GMT

I need to replace the large camera in this picture with another camera I will be using solely as a weather camera (clouds and storms, not for security purposes).

Looking at the building and where this one is installed exposed to the elements, would a G5 Bullet work, or do I need a G6?

It is replacing a Sony weather camera that was only Motion JPEG, no night vision, 720p HD, and no sound, so pretty much any UniFi camera will be a massive upgrade (and to think, the place that sold the old camera I have up there now was charging $8,000 for those!).

By the way @UI-Team I tried to post this in the new UI Community app for iPad. It would not allow me to attach an image. When I tried, it booted me back to the text editor.

Open Status Changed?!

FireChad — Tue, 29 Sep 2026 22:22:19 GMT

I have connected a relay to my garage door to open when a known vehicle and plate arrive at door. I have connected a up-sense to the door and can see if it is open or closed. For safety I want to add a second trigger to the alarm manager that only sends the relay command when the door is closed. I do not want it to close an open door. How do I do that? I can add a second trigger but it only has open status changed or close status changed. Why isn't there a status = closed. How do I manage this? @UI-Team

"no people found" unifi protect android app.

southpaw45 — Tue, 29 Sep 2026 22:19:24 GMT

@UI-Team Have, cleared cache and data, reinstalled app still nothing is shiwing.

[Feature Request] Support for Adopting Third-Party ONVIF NVRs/DVRs in UniFi Protect

jcather.printpack — Tue, 29 Sep 2026 22:15:25 GMT

@UI-Team I would like to request support for adopting third-party ONVIF NVRs/DVRs into UniFi Protect as multi-channel devices. Ideally, Protect could connect to an existing NVR and expose each camera channel as an individual camera within Protect.

This would be especially valuable for migrating larger existing surveillance deployments to UniFi Protect where cameras are connected through distributed NVRs. It would allow organizations to replace their existing central VMS with Protect without first having to reconfigure every individual camera for direct network connectivity.

How long should it take to export a minute and a half video clip?

xPsycho442x — Tue, 29 Sep 2026 16:05:58 GMT

my UDM Prod Max has been preparing the clip for download for over 2hrs now. That seems a bit excessive for a such a short clip

Does anyone use facial recognition?

greysignal — Tue, 29 Sep 2026 13:33:37 GMT

It doesnt work very well and doesn't learn from training (or as unifi calls it "assigning") so wondering if anyone actually uses it or what it's purpose is?

Environmental sensor does not show up for adoption

roderikkruijt — Tue, 29 Sep 2026 08:30:20 GMT

I have just purchased 4 environmental sensors to use as temperature sensors in my network, but when unpacking and starting up the sensor does not make it show up in the UI interfaces anywhere for adoption. Not on the network app and not on the Protect app. I do have a UPSense sensor which was adopted fairly easily, so I do guess my access points allow for it: I have 2 AP 6LR's and 1 AP7, of which the 2 AP6's are enabled and linked in the Protect app.

Does anyone have an idea on how to adopt these, and why isn't there a button to search for a new device, or is there?

The light upon starting up remains white, until in a few minutes it turns off. I tried resetting it numerous times, didn't work.

Frankly, I am at an impasse, unfortunately I opened all the boxes already otherwise I would have immediately sent them back.

Please let me know if I am missing something or if the setup simply wont work with these sensors.

Best regards, Roderik

Playback on Safari 27.0 is broken

kore12 — Tue, 29 Sep 2026 01:18:06 GMT

Right after updated Safari to 27.0 (with a maxOS Tahoe 26.7 update) playback in the web app stopped working. What I mean is that clicking on an event in "Find Anything" does not work nor does going to the "Playback" tab and scrolling through the timeline (buffers indefinitely). The live view does continue to function as expected.

I do not have another browser on this machine so I can not test Firefox, Chromium, etc... However on my other PCs (Windows and Ubuntu) playback is working as expected in Firefox.

I assume something in the latest Safari update broken something in the web app @UI-Team.

Note: I did try a private window/tab and the same issue was present.

Doorbell Lite Disable Camera

abe-netadvisors — Mon, 28 Sep 2026 21:19:49 GMT

I have a situation where a customer wants to use a Doorbell lite in a changing room and would like to use the two way audio but they want the camera disabled completely so that when a person rings the doorbell there is no video feed. I cannot find documentation stating this is possible and I don't have access to a Doorbell lite to test it. I am also going to suggest to the customer that a physical cover be placed over the camera to prevent accidental recording should someone turn it on. Has anyone tested this, can the video feed be disabled without impacting the audio?

It would be great if Unifi had an audio only doorbell for situations where a video feed would not be appropriate but the customer would like to still have two way audio. @UI-Team FYI

Thanks!

G5 flex failures

ddogg777 — Mon, 28 Sep 2026 20:18:46 GMT

I purchased 3 G5 flexes in December 2023 and installed 2 of them indoors. The first went out on 8/29/26 and the second died on 9/15/26. I know this because that is their last date of connection. They have been continuously connected to a USW-PRO-24-POE. I tried to reset them but they appear dead. I connected the third one that was never installed and it works in place of a failed one. Because they died so close to each other I can only assume that they have an inherent weakness in them. Thoughts?

Cant update UNVR

halfelite — Mon, 28 Sep 2026 19:05:50 GMT

When trying to upgrade UNVR OS, I get the following error.

"A critical operation is in progress. Please wait for it to complete and try again."

I have tried pulling the power booting back up nothing shows.

I checked storage which I think is the problem. Under Recording and storage it shows everything and all cameras are recording but if you click on manage storage in control panel it shows Storage information unlivable.

For fun I pulled a drive and reinserted to cause a rebuild it rebuilt but problem still shows.

Any suggestions?

Might need @UI-Team for this one.

Canary question 7f3a (safe to delete)

netscouta54769 — Mon, 28 Sep 2026 18:49:10 GMT

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Off site archiving / continuous archiving

Akr1800 — Mon, 28 Sep 2026 18:10:58 GMT

This feature has changed a lot and I am no longer sure about it. Does anyone know if your continuous archiving hits its budget, does the oldest footage get replaced automatically or does it just stop completely until you manually deal with the issue? Screen shot below of my settings, I back up 5gb of footage to my NAS.

Thanks!

[FEATURE REQUEST] G6 Pro 360: let us set the default dewarped view direction

informedcaptain — Mon, 28 Sep 2026 15:39:41 GMT

Ceiling-mounted G6 Pro 360 here. The dewarped view in Protect opens centered on an arbitrary direction, and there's no way to define which direcon, and there's no way to define which direction is "up" or where the default viewport points. The camera seats into its ceiling mount at a fixed rotatiod rotation — there's no way to spin it to re-aim the default view, so the only physical fix is remounting the base rotated.

Please add:

A per-camera rotation offset ("reference direction") for 360 cameras, so the dewarped/panoramic default view points where we choose.
A saved default digital-PTZ position (pan/tilt/zoom) that persists across restarts, on web and mobile.

The full 360° is still recorded either way — this only changes the default viewport. This has been requested for the AI 360 for years:

https://community.ui.com/questions/How-do-i-set-my-AI360-camera-default-view-to-dewarped-and-to-a-particular-field-of-view/80feb2f3-4684-4a8c-987f-f6b73ff701cf

https://community.ui.com/questions/360-Camera-Feature-Requests/8a9f738f-d417-4b1b-8f24-8a66ea96cc4a

https://community.ui.com/questions/G6-360-Camera-Wall-Mount/37db8655-1ab8-499b-bb18-c9e0410a533e

Issues with Flood Light

liorassor1 — Mon, 28 Sep 2026 12:58:51 GMT

Hi @UI-Team,

Paired Camera pulldown on the Flood Light device is broken. It works on other devices. Multiple restarts of the gateway didn't help.
The flood light itself has some detections issues. It works for a while and then stops. A restart restores it temporarily.