Some people are saying they can use their Unifi phone to view Protect and Access even though Talk is running on a different console. Others are saying they cannot. Which is true?

My plan is to run Protect & Access on a UNVR-G2 and to run Network & Talk on Cloudkey+ (UCK-G2-SSD).

Thank you.

Be great to be able to create a Smart Attendant for that. Also, a way to "deactivate" current attendant and activate the new one. So, you don't lose everything.

@UI-Team

I'm working on the network and entry setup for a small museum. We use MembershipAnywhere to manage memberships and issue digital membership cards (phone wallet pass / QR code), and we'd like members to use those cards to get in through UniFi Access readers.

Current/planned setup:

• Gateway: [e.g. UDM Pro]
• Switching: [e.g. USW-Pro-24-PoE]
• Access points: [model and count]
• Access control: [e.g. UniFi Access hub + reader, or not purchased yet]
• Approx. members: [number]

What I'm trying to figure out:

1. Does UniFi Access support mobile/digital credentials that can be issued to external members, or is it mainly designed for staff?
2. Is there an API or integration route to sync a membership database (renewals and expiries) with access permissions?
3. Any network design tips for this kind of setup, such as separating visitor Wi-Fi, access control devices, and the admin network with VLANs?

If anyone has done something similar, or knows the limitations, I'd appreciate any advice or pointers to documentation.

Thanks!

I'm asking because I'm trying to integrate it with some self hosted services but I can't find away to get any info out of Talk. Ideas anyone?

Trying to troubleshoot an issue with the Talk soft phone. If I'm on a call and want to blind transfer the call to another person, pressing the transfer button, select the user, the call transfers just fine. However, if I choose warm transfer so I can speak to my coworker before transferring them the call, I only have a hangup option. No option to transfer.

Not quite sure how to troubleshoot this as there isn't many options to check.

UDM Pro running native talk with G2 Phones. The G2 phones work fine to warm transfer calls but the softphone seems to be missing the option.

Any suggestions or something to try?

Thanks!

if I missed a setting that allows this, please let me know. and thanks!

I'm trying to start a fresh installation of UniFi Talk for a new customer. We are the owner of the site (and wish to continue to be so).

After installing UniFi Talk, I reach this stage in the Wizard. I want to ignore any previous installs and proceed with a new one.

The reading I've done with this so far suggests there should be an option to proceed with 'New Deployment '. As you can see below, I appear only to continue with a 'Previous Install', with the Next button being unavailable until I select either of the two earlier installs (on different gateways, located at different sites).

Can someone please help me out with this as we're hoping to go live tomorrow... Anything @UI-Team can do to help, please? Thank you!

@UI-Team

Versioning:

UDM Pro: 5.1.33

Network: 10.6.106

Talk: 5.3.2

G3 Touch Pro phones: 3.27.2

I've configured a Smart Attendant with a basic setup for business hours and off business hours using the 3rd party SIP line. The Ubiquiti supplied line is used as a secondary line on both of the phones and is not used with the Smart Attendant.

After a certain amount of system inactivity (that exact amount I haven't figured out) I'm no longer able to make inbound calls to the system. The calls don't ring or get picked up, I simply get a long pause during dialing and eventually "call failed" or "user busy". I can work around this issue by making an outbound call from one of the G3 phones, then the system will take inbound calls again and call flows work until whatever length of inactivity it takes to seemingly go dormant.

When this issue occurs, I don't see the inbound call showing up in the call log in Talk. This applies to both the Ubiquiti line and the 3rd party SIP line.

Has anyone ran into something like this before? Is there a keep alive option I need to set somewhere in Talk?

I appreciate any help you folks may offer. I've spent a few days on this and I'm not sure where to look anymore.

I was wondering if there was any Talk experts here that might be able to help, possible @UI-Team

We're using Unifi Talk at a business site, which works perfectly except when we try to redirect the call to an external number, basically it has no audio. Whenever the prone is picked up in the office it works fine, but say we want to leave the office so we put the phone on redirect, the redirect works and the mobile rings but when we answer it there's no audio just silence.

Our line is with Unifi/Twilio and our intenret connection is a CG-NAT connection via a WISP. We do have Advanced Call Routing enable for this reason. We've tried differnet audio codes but that made no difference. Apart from that its a fairly simple unifi setup, UDR and one phone and one AP. I've put our logs through AI and it doesn't flag anything except it looks like there isn't an audio stream established.

Any suggestions would be helpful,

Thanks in advance.

Why Dubai Is Still Attractive for Budget-Conscious Entrepreneurs

Despite its image as a playground for big money, Dubai actually offers several pathways designed for small businesses and solo entrepreneurs. Free zones across the emirate specifically cater to startups, freelancers, and SMEs with reduced setup packages, flexible office requirements, and streamlined licensing. Add to that zero personal income tax, 100% foreign ownership in most free zones, and a strategic location bridging Europe, Asia, and Africa, and it's easy to see why so many first-time founders choose Dubai over other global hubs.

Step 1: Choose the Right Business Activity

Before anything else, define exactly what your business will do. Dubai's licensing authorities classify companies by activity type - commercial, professional, industrial, or tourism - and each comes with its own cost structure. Professional and consultancy licenses (marketing, IT services, design, coaching, e-commerce) tend to be the cheapest to set up and are ideal if you're working with limited capital, since they often don't require large physical premises or inventory.

Step 2: Pick a Cost-Effective Jurisdiction

This is where most of your savings will come from. You have three main options:

• Mainland: Allows you to trade directly within the UAE market and take government contracts, but setup and office costs are typically higher.
• Free Zone: The most popular choice for low-capital startups. Free zones like SHAMS, IFZA, Meydan, and RAKEZ offer starter packages that bundle a license, visa allocation, and a flexi-desk or virtual office at a fraction of mainland costs.
• Offshore: Best if you don't need to operate physically inside the UAE and mainly want an international holding structure - generally the cheapest option, but it doesn't come with a UAE residency visa or the ability to trade locally.

For anyone genuinely watching their budget, a free zone license is usually the sweet spot between affordability and functionality.

Step 3: Select a Cost-Efficient Office Solution

You don't need a lavish office to launch. Most free zones allow you to start with a flexi-desk or virtual office, which satisfies the legal requirement for a registered address without the overhead of a full lease. This alone can cut your setup costs significantly, and you can always upgrade to a physical office once revenue picks up.

Step 4: Understand the Real Costs Involved

Low capital doesn't mean zero capital. Here's what typically factors into your budget:

• License fee (varies by free zone and activity)
• Registration and administrative fees
• Visa costs (if you need a residency visa)
• Flexi-desk or office fee
• Bank account setup (some banks require a minimum balance)

Some free zones offer bundled packages starting from a few thousand dirhams, especially for single-activity licenses without visas. If you're not applying for a residency visa immediately, your starting cost drops even further.

Step 5: Open a Business Bank Account

This step trips up a lot of new entrepreneurs. UAE banks have become more selective with compliance checks, and low-capital startups sometimes struggle to meet minimum balance requirements. To improve your chances:

• Prepare a clear, simple business plan
• Have your trade license and shareholder documents ready
• Consider digital-first banks or fintech alternatives, which often have lower entry barriers than traditional banks

Step 6: Keep Overheads Lean in Your First Year

The businesses that survive on low capital aren't the ones that spend cautiously once - they're the ones that build lean habits into their operations:

• Use freelancers or part-time support instead of full-time hires early on
• Rely on cloud-based tools for accounting, invoicing, and CRM instead of expensive software licenses
• Market through organic channels (social media, referrals, local networking) before investing in paid ads
• Negotiate supplier and vendor terms wherever possible

Step 7: Get Professional Guidance Before You Commit

The single biggest cost-saving move you can make isn't a discount package - it's avoiding mistakes. Choosing the wrong jurisdiction, missing a licensing requirement, or picking an activity classification that doesn't match your actual business can mean paying twice. This is where working with a business setup consultancy pays for itself. Takween Advisory specializes in helping entrepreneurs figure out how to start a business in Dubai with the most cost-effective structure for their specific goals, handling the paperwork, licensing, and compliance so you don't waste money on avoidable errors.

A Realistic Low-Capital Roadmap

1. Decide on your business activity and confirm it qualifies for a professional/consultancy license
2. Compare 3–4 free zones based on package pricing and included benefits
3. Choose a flexi-desk or virtual office to minimize overhead
4. Apply for your license without a visa initially, if your situation allows it
5. Open a business bank account, using digital banking options if traditional banks are slow to approve
6. Launch with minimal fixed costs and reinvest early revenue into growth
7. Scale your visa allocation, office space, and team only as demand justifies it

Following this order helps you avoid paying for infrastructure you don't need yet, while still operating fully within UAE regulations.

Common Mistakes That Drain Low-Capital Budgets

• Overpaying for premium free zones when a lower-cost zone offers the same licensing benefits for your activity
• Applying for multiple visas upfront before the business generates revenue to support them
• Signing a long-term office lease before knowing your actual space needs
• Skipping professional advice and later discovering the license doesn't cover the activities you're actually running

Final Thoughts

Starting a business in Dubai doesn't require a massive war chest - it requires a smart structure. By choosing the right free zone, minimizing your office footprint, and staying lean in your first year of operations, you can launch a fully compliant, functioning business without draining your savings. If you want a clear picture of how to start a business in Dubai tailored to your budget and industry, working with a team like Takween Advisory can help you map out the most affordable path forward and avoid costly missteps along the way.

I would like to submit several feature requests for the UniFi G3 Touch Enterprise phone when it is used with a third-party PBX via SIP.

We are currently using G3 Touch Enterprise phones with a third-party PBX, and we have identified several limitations that significantly affect usability in an enterprise environment.

1. Centralized Contact / Address Book Management

Please add the ability to centrally manage and synchronize the phone address book when the G3 Touch Enterprise is connected to a third-party PBX.

Ideally, the phone should support one or more standard mechanisms for centralized corporate directories, such as LDAP/LDAPS or another centrally managed directory supported by UniFi.

This would allow administrators to maintain a single corporate contact directory instead of manually managing contacts on individual phones.

2. Call Waiting / Multiple Incoming Call Handling

There appears to be a usability issue when the phone is already on an active call.

If another call arrives while the user is speaking with someone, the current call can be interrupted by the new incoming call.

The expected behavior should be similar to standard enterprise IP phones:

• The active call should continue without interruption.
• The user should receive a visual and/or audible notification about the second incoming call.
• The user should be able to choose whether to answer the second call or continue the current conversation.
• If the second call is answered, the first call should automatically be placed on hold.
• The user should then be able to switch between the two calls.

An incoming call should never automatically interrupt or replace an active conversation without explicit action from the user.

3. Ability to Initiate a Video Call Directly

When the G3 Touch Enterprise is connected to a third-party PBX, it is currently possible to enable video only after a voice call has already been established.

Please add the ability to initiate a video call directly.

For example, when selecting a contact or entering an extension, the user should ideally have two options:

• Voice Call
• Video Call

When "Video Call" is selected, the phone should initiate the SIP session with video capability from the beginning rather than requiring the user to establish an audio call first and then enable video.

This functionality would be especially useful for organizations using G3 Touch Enterprise phones for internal video communication through third-party SIP/PBX platforms.

These improvements would make the G3 Touch Enterprise much more suitable for enterprise deployments where organizations want to use Ubiquiti hardware while retaining an existing third-party PBX infrastructure.

We would appreciate it if these requests could be forwarded to the UniFi Talk / G3 Touch Enterprise product development team for consideration.

Thank you.

Best regards,

Denis

Not sure if there is a way maybe to allow the user in the group and then in the call handling, when set to sequential, maybe have a NONE or no ring option instead of just the times?

This would enable outbound calls to display the office number while preventing unnecessary inbound call interruptions.

1. On 3rd party SIP Provider:

Provider nameQ Cosmote

SIP Proxy: ims.otenet.gr

Username: +30......

Password: ******

Uncheck: "Each phone number registers with its own credentials"

Register with proviser: Yes

Transport: UDP

Realm: ims.otenet.gr

Check: Restrict signaling to proviser IPs

IP Adress Range: (those provided by the ISP)

Destination Countries: (empty)

Check: Use as default for outbound calls when no country rule matches

Phone number: +30...

ADD PARAMTERS

From Domain: ims.otenet.gr

Registration Expiry: 120

Auth username: +30........@ims.otenet.gr

Registration: ims.otenet.gr

Keepalive: 25

Check: Use username in Contact URI

2. System

Audio Codec: PCMA

Static Signaling port: Uncheck

3. On Network

(you have to change the WAN DNS with those provided)

System -> Overview -> Internet ->

Uncheck: Auto DNS server

Primary Server: 212.205.212.205 (provide by ISP)

Secondary server: 195.170.0.1 (provide by ISP)

Thta's all i've done and it works perfectly!

Hope i've helped!

Issue:

The sipgate trunk drops offline intermittently. In the sipgate customer portal, the line is then shown as "not connected." UniFi Talk does not automatically re-register — only manually disabling/re-enabling the line in UniFi Talk, restores the connection. There is no clearly recognizable pattern (no fixed time interval, no obvious correlation with IP changes).

Already checked / ruled out:

• SIP provider configuration in UniFi Talk (Realm, Outbound Proxy, Registrar, From Domain: all correctly set to sipconnect.sipgate.de)

• Allowed IP ranges ("Restrict signaling to provider IPs") match exactly the address ranges currently published by sipgate (217.10.64.0/20, 217.116.112.0/20, 212.9.32.0/19)

• Registration Expiry: 300s (sipgate default), Retry Interval on Failure: 30s

• Transport: UDP

• No double NAT: Dream Machine is connected directly to the modem

• No additional firewall rules in place

Expected behavior:

When the SIP registration is lost, UniFi Talk should automatically re-register without requiring manual intervention.

And if there are webhooks, we would like to have an option to trigger test payloads for all events. any maybe it makes sense to have that in the alarm manager for unifi talk ...